Refund Policy

Any refund request must be submitted within 5 calendar days of the original service activation date. If a customer joins service on a Friday and requests cancellation on the following Monday, this will not automatically qualify for a refund.

 

Refund eligibility is determined based on account activity, usage, and compliance with this policy. Customers are solely responsible for managing and canceling their recurring subscriptions through:

• PayPal

• Wix

• Any payment platform used during signup

 

IPCTCS admins, moderators, and support staff are not responsible for canceling subscriptions on behalf of customers. Customers may request assistance through:

• The support room

• Email support

 

However, submission of a cancellation request does not guarantee that staff will process or complete the cancellation for the customer.

 

Failure by the customer to cancel recurring billing through their payment provider may result in additional charges for which IPCTCS is not liable.

 

By subscribing to IPCTCS services, the customer agrees to all refund and cancellation terms outlined above.

“Due to the digital nature of our services, refunds may be denied if substantial service usage or account access has already occurred.”